Terms of Use:

This website and all information contained therein are owned by the Ministry of Tourism. By using this website, users agree to the terms and conditions outlined on this page or any other part of this website. The present terms and conditions may be amended or changed without prior notice. The use of this website is subject to the regulations of the Kingdom of Saudi Arabia.

Copyrights and Intellectual Property:

• All content – including but not limited to – data, information, designs, graphics, images, software, files, is owned by the Ministry of Tourism or authorized for use by the respective owner under relevant intellectual property regulations.
• No content of this website may be copied, printed, or downloaded by the user other than for personal use or internal use by their company or employer. Any copy for such purpose must bear all trademarks and logos of the Ministry.
• Unless otherwise stated, no part of this website or its contents may be copied or saved in any other website or uploaded to any public or private portal for data extraction without the prior written consent of the Ministry.
• All trademarks and logos on this website belong the Ministry and may not be copied or used without its prior written consent.

Changes and Updates:

• The Ministry seeks to provide users with 24/7 access to website. However, it will not be liable for any inaccessibility or unavailability due to any reason and for any period of time and may also suspend access temporarily or permanently without prior notice.

Information Availability:

• This website displays information for reference purposes only, not to be interpreted as legal or financial recommendation or advice. Users should consult a qualified subject-matter specialist for such purpose.

Accuracy and Guarantees:

• The Ministry will exert its best reasonable efforts to ensure the accuracy and integrity of the information displayed on this site. However, it will not be liable for the quality, accuracy, timing and completeness of any such information at any time. The content of this website was provided “as is” without any conditions, guarantees or any other provisions of any kind.

Disruption and Misuse:

• It is strictly forbidden to misuse this website and cause disruption to the information network through illegal or unauthorized access.
• The penalties stipulated in the laws of the Kingdom of Saudi Arabia shall be imposed on perpetrators of any misuse or disruption.

Links to Other Websites:

• Links to other websites are provided for the convenience of users. The Ministry shall not be liable for any services or products displayed or referred to on other websites, or for content on any site to which users may be redirected, as it is subject to proprietary privacy policies.

Disclaimer:

• The Ministry shall not be liable for any losses or damages arising from any use of this website or its content (including losses and damages resulting from negligence).

Your Feedback:

• The Ministry seeks to provide an insightful source for tourism in Saudi Arabia and welcomes any suggestions and feedback via: [email protected].

1. What does this policy cover?

This policy describes how the Ministry of Tourism (referred to as “we”, “us” or “MT”) will make use of your personal data when you interact with us through our website, and all of our webpages, subdomains and subsections of the platform. It also outlines your data protection rights, including the right to object to some of the ways we process data. This policy applies to both children and adults; however, the consent to collect, process and share children’s personal data shall be provided by a guardian.

2. What information do we collect?

MT collects and processes personal data about you when you interact with MT’s platform or if you interact with MT in person, and/or when you share personal profile details such as user name, full name, national ID, email, phone number, notification and language preferences, or through any other documentation you upload.

3. How do we collect your personal data?

Most of the personal data we collect and process are data that you personally and directly provide MT with. We collect and process your personal data when you register your file or submit any form or request on MT’s platform, or when you interact with it. MT also receives personal information indirectly from a variety of sources such as MT partners, public entities, and third parties.

4. Why do we collect your personal data?

MT collects your personal data so we can use in:

• Obtaining user feedback.
• Delivering a customized digital experience.
• Enhancing user profile.
• Getting to know the users.
• Targeting the right audiences through promotional campaigns.
• Developing and organizing plans related to tourism activities.
• Monitoring usage patterns.
• Sharing and receiving investment opportunities.
• Providing tourism services to users.
• Enabling users' and visitors' evaluation of MT's platform and its services, whether through MT website directly or through the relevant government authorities.

MT may share your data with third parties such as MT partners, government authorities and service providers, and for non-commercial purposes.

5. How do we process your personal data?

MT will process personal data and store it, both manually and/or automatically using MT systems, to provide better services and identify your needs and interests. MT will also use data processing and decision-making tools to process your data and develop insights.

6. On which legal basis do we process your personal data?

MT processes your personal data as permitted by applicable data privacy laws and MT’s internal policies, including but not limited to, MT Personal Data Protection Policy, NDMO Personal Data Protection Policy, and GDPR.

7. How do we store your personal data?

MT securely stores your personal data in its database in Riyadh as well as in other local and integrated systems. This data is protected using the best industry standards and kept on MT's systems. It is not saved or deleted unless requested or when necessary. MT will keep your personal data for as long as it is required, and once that time has passed, we will immediately remove it from our data sources without undue delay except where we are legally obliged by law to further store your data.

8. What are your personal data protection rights?

MT would like to make sure that users are fully aware of all of their personal data protection rights. Subject to MT regulations and policies, each user is entitled to the following rights:

• The right to be informed – You have the right to be informed about the collection and use of your personal data.
• The right to access – You have the right to view, and request a copy of, your personal data.
• The right to rectification – You have the right to request MT to correct or update inaccurate or outdated personal data.
• The right to erasure – You have the right to request your personal data to be deleted, under certain conditions, provided that personal data deletion do not impact or affect MT operations or personal data collection purposes.
• Right to withdraw consent – You have the right to withdraw previously given consent to process your personal data.
• The right to restrict processing – You have the right to request to restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to the processing of your personal data; and
• The right to data portability – You have the right to request your personal data to be transferred to another entity, or directly to you, under certain conditions.

We have one month to process requests. If you would like to exercise any of the rights referred to above, please contact us at our email: [email protected]. If you do not receive a response from us within a month, please contact this email: [email protected].

9. Changes to our privacy policy

MT reserves the right to amend and review the Privacy Policy without prior notice. This Privacy Policy was last updated on 16/5/2023.

10. Our contact details

If you have any questions about MT Privacy Policy or your personal data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: [email protected].
• Email our Data Privacy Officer at: [email protected].